Customer Service

Customer Service and Cool Features to make shopping easier!

WELCOME TO ADVENT HAIR

We have a number of cool features on our site to make your shopping experience easy and stress free.

QUICK BUY (aka VIEW DETAILS)

When you move your mouse across a supply picture, the phrase "VIEW DETAILS" will appear. Click on it and window will pop-up that allows you to quickly add an item to the cart and REMAIN on the same page. The supply will be added to the MINI CART, located in the upper right corner of the page. This feature saves you a ton of time when shopping, as 99% of the web sites out there force you to select an item, add to cart, see the cart, continue shopping, etc. That's old technology!

MINI CART

No longer is it necessary to leave the page that you are on when buying an item. Simply do a QUICK BUY or ADD TO CART and wham, your item is in the cart and you're ready to keep shopping. You can edit/delete any items in the MINI CART and when you check-out, you also can modify the carts contents before payment.

FAVORITE ITEMS

This is an incredible time saver! As you look at an item, you'll notice the ADD TO CART and ADD TO MY FAVORITES buttons. This feature allows you to add those items that you always buy and need to re-order every few months. On subsequent visits, simply LOG-IN, go to MY FAVORITE ITEMS and quickly select your favorite items and add them to the cart. No longer, do you have search for that particular tape contour or bonding adhesive that you love to use!

MY ACCOUNT

This feature allows you to enter your shipping & billing addresses ONLY, so that on subsequent visits, all you need to do is LOG-IN and your ship/bill addresses will populate the order form. You must create a log-in account to have your own personal, private FAVORITE ITEMS list.

NOTE: We do not store your payment information.

GUARANTEE



PRODUCT AVAILABILITY



RETURNS & REFUNDS

 Any unopened items may be returned within 10 days for a refund of the purchase price paid LESS a 15% re-stocking fee. You are not reimbursed for the original shipping fee paid nor the shipping fees incurred to return the item(s) to us.

For adhesives, they must be returned unopened and unused.



info@adventhair.com